ABOUT ME
ABOUT ME
ABOUT ME
I am Rushali, an empathetic UX Researcher with a unique blend of skills as a Psychologist 🕵🏻♀️
I am Rushali, an empathetic UX Researcher with a unique blend of skills as a Psychologist 🕵🏻♀️
I am Rushali, an empathetic UX Researcher with a unique blend of skills as a Psychologist 🕵🏻♀️



⛩️ I'm on a mission to bridge the gap between the intricacies of human behavior & the design of exceptional digital experiences of interfaces. Together with teams who dream big and savor a good cup of tea, we create magic—one user experience at a time. 🎩✨
⛩️ I'm on a mission to bridge the gap between the intricacies of human behavior & the design of exceptional digital experiences of interfaces. Together with teams who dream big and savor a good cup of tea, we create magic—one user experience at a time. 🎩✨
⛩️ I'm on a mission to bridge the gap between the intricacies of human behavior & the design of exceptional digital experiences of interfaces. Together with teams who dream big and savor a good cup of tea, we create magic—one user experience at a time. 🎩✨
🌻 With a background in psychology, I specialize in unraveling the intricate web of human behavior, cognition, and emotions to craft digital experiences that meet users' needs and motivate their behavior to engage. Integrating psychological principles into my work allows me to unearth insights that drive meaningful design decisions. 🪄🎐
🌻 With a background in psychology, I specialize in unraveling the intricate web of human behavior, cognition, and emotions to craft digital experiences that meet users' needs and motivate their behavior to engage. Integrating psychological principles into my work allows me to unearth insights that drive meaningful design decisions. 🪄🎐
🌻 With a background in psychology, I specialize in unraveling the intricate web of human behavior, cognition, and emotions to craft digital experiences that meet users' needs and motivate their behavior to engage. Integrating psychological principles into my work allows me to unearth insights that drive meaningful design decisions. 🪄🎐
What am I doing currently 🎯
I’m currently leading end-to-end UX research at Greenway Health across multiple EHR platforms—Intergy, Prime Suite, and the AI-powered Greenway Clinical Assist (GCA) 🤖. My work involves planning and executing mixed-method research (user interviews, surveys, usability testing, A/B testing, and more) to uncover insights that directly inform design and product strategy 🚀.
I’m currently leading end-to-end UX research at Greenway Health across multiple EHR platforms—Intergy, Prime Suite, and the AI-powered Greenway Clinical Assist (GCA) 🤖. My work involves planning and executing mixed-method research (user interviews, surveys, usability testing, A/B testing, and more) to uncover insights that directly inform design and product strategy 🚀.
I’m currently leading end-to-end UX research at Greenway Health across multiple EHR platforms—Intergy, Prime Suite, and the AI-powered Greenway Clinical Assist (GCA) 🤖. My work involves planning and executing mixed-method research (user interviews, surveys, usability testing, A/B testing, and more) to uncover insights that directly inform design and product strategy 🚀.
I’ve led a usability overhaul for GCA, resulting in a 27% increase 📈 in user adoption and retention. I collaborate cross-functionally with product, design, and engineering teams, develop HIPAA-compliant protocols 🏥 for clinical settings, and manage participant pools of 50K+ users. I also contribute to internal research operations by building standardized templates, repositories, and frameworks 🗂️ to scale UX research practices across the organization.
I’ve led a usability overhaul for GCA, resulting in a 27% increase 📈 in user adoption and retention. I collaborate cross-functionally with product, design, and engineering teams, develop HIPAA-compliant protocols 🏥 for clinical settings, and manage participant pools of 50K+ users. I also contribute to internal research operations by building standardized templates, repositories, and frameworks 🗂️ to scale UX research practices across the organization.
I’ve led a usability overhaul for GCA, resulting in a 27% increase 📈 in user adoption and retention. I collaborate cross-functionally with product, design, and engineering teams, develop HIPAA-compliant protocols 🏥 for clinical settings, and manage participant pools of 50K+ users. I also contribute to internal research operations by building standardized templates, repositories, and frameworks 🗂️ to scale UX research practices across the organization.












My Journey : From Psychology to UX Research 🧠➡️💻
My Journey : From Psychology to UX Research 🧠➡️💻
My Journey : From Psychology to UX Research 🧠➡️💻
As we all know “DON NORMAN” 🧓 a cognitive psychologist 1st ever coined the term “User experience” in 1990. He is a psychologist turned into a UX researcher. Keeping that in mind my UXR journey began in the hallowed halls of academia 🔬, where I was immersed in the intricate world of psychology understanding human cognition and behavior.
As we all know “DON NORMAN” 🧓 a cognitive psychologist 1st ever coined the term “User experience” in 1990. He is a psychologist turned into a UX researcher. Keeping that in mind my UXR journey began in the hallowed halls of academia 🔬, where I was immersed in the intricate world of psychology understanding human cognition and behavior.
As we all know “DON NORMAN” 🧓 a cognitive psychologist 1st ever coined the term “User experience” in 1990. He is a psychologist turned into a UX researcher. Keeping that in mind my UXR journey began in the hallowed halls of academia 🔬, where I was immersed in the intricate world of psychology understanding human cognition and behavior.
However, it was during my MSc that I first encountered the world of UX and all began with a simple observation 👀. I noticed that my clients were seeking help for issues related to their interactions with technology. Whether it was the frustration of a confusing app or the anxiety 😰 caused by social media, technology had become an integral part of people's lives, and it was shaping their emotions and behaviors in profound ways.
However, it was during my MSc that I first encountered the world of UX and all began with a simple observation 👀. I noticed that my clients were seeking help for issues related to their interactions with technology. Whether it was the frustration of a confusing app or the anxiety 😰 caused by social media, technology had become an integral part of people's lives, and it was shaping their emotions and behaviors in profound ways.
However, it was during my MSc that I first encountered the world of UX and all began with a simple observation 👀. I noticed that my clients were seeking help for issues related to their interactions with technology. Whether it was the frustration of a confusing app or the anxiety 😰 caused by social media, technology had become an integral part of people's lives, and it was shaping their emotions and behaviors in profound ways.
I realized that the digital era held the potential to shape human behavior and cognition. With lots of research 📚, I started my transition journey which wasn’t a simple leap but I made it and here I am so Hello!!👋
I realized that the digital era held the potential to shape human behavior and cognition. With lots of research 📚, I started my transition journey which wasn’t a simple leap but I made it and here I am so Hello!!👋
I realized that the digital era held the potential to shape human behavior and cognition. With lots of research 📚, I started my transition journey which wasn’t a simple leap but I made it and here I am so Hello!!👋
🙋🏻♀️
🙋🏻♀️
🙋🏻♀️
To my other part of life when I am not working
Learnings 📝
Learnings 📝
Learnings 📝
I have an insatiable appetite for learning & doing online courses- currently doing “How to be a Games UX Researcher” & “Learn Korean”
I have an insatiable appetite for learning & doing online courses- currently doing “How to be a Games UX Researcher” & “Learn Korean”
I have an insatiable appetite for learning & doing online courses- currently doing “How to be a Games UX Researcher” & “Learn Korean”
Game Geek 🎮
Game Geek 🎮
Game Geek 🎮
I am into playing retro and PlayStation games & fuelling my curiosity about human behaviour through the virtual worlds of gaming.
I am into playing retro and PlayStation games & fuelling my curiosity about human behaviour through the virtual worlds of gaming.
I am into playing retro and PlayStation games & fuelling my curiosity about human behaviour through the virtual worlds of gaming.
Shutterbug 📸
Shutterbug 📸
Shutterbug 📸
Beyond the digital realm & not chasing pixels, I'm chasing the perfect photography shot, even UX researchers need a little focus & framing in their lives.
Beyond the digital realm & not chasing pixels, I'm chasing the perfect photography shot, even UX researchers need a little focus & framing in their lives.
Beyond the digital realm & not chasing pixels, I'm chasing the perfect photography shot, even UX researchers need a little focus & framing in their lives.
Hallyu Otaku 🇰🇷 🇯🇵
Hallyu Otaku 🇰🇷 🇯🇵
Hallyu Otaku 🇰🇷 🇯🇵
Beyond prototypes & wireframes, I watch Korean drama & anime, where even the wildest UX designs can't compare to the plot twists!
Beyond prototypes & wireframes, I watch Korean drama & anime, where even the wildest UX designs can't compare to the plot twists!
Beyond prototypes & wireframes, I watch Korean drama & anime, where even the wildest UX designs can't compare to the plot twists!
Bibliophile 📚
Bibliophile 📚
Bibliophile 📚
When not UXing, you’ll find me turning pages of a 2nd hand-old book faster than a speeding bullet...or at least trying to with 4th cup of coffee in my hand!
When not UXing, you’ll find me turning pages of a 2nd hand-old book faster than a speeding bullet...or at least trying to with 4th cup of coffee in my hand!
When not UXing, you’ll find me turning pages of a 2nd hand-old book faster than a speeding bullet...or at least trying to with 4th cup of coffee in my hand!
Digital Art Noob 🎨
Digital Art Noob 🎨
Digital Art Noob 🎨
Sometimes I dabble in digital art, turning pixels into a creative mess but my art might not change the world, but it certainly brightens up my screen!
Sometimes I dabble in digital art, turning pixels into a creative mess but my art might not change the world, but it certainly brightens up my screen!
Sometimes I dabble in digital art, turning pixels into a creative mess but my art might not change the world, but it certainly brightens up my screen!
Cinephile 🍿
Cinephile 🍿
Cinephile 🍿
You'll find me in a cinematic or series labyrinth, contemplating plot twists & wondering if UX applies to movie theatres or Netflix screens too!
You'll find me in a cinematic or series labyrinth, contemplating plot twists & wondering if UX applies to movie theatres or Netflix screens too!
You'll find me in a cinematic or series labyrinth, contemplating plot twists & wondering if UX applies to movie theatres or Netflix screens too!






















































